Keoghs

Overview

Keoghs is a leading provider of legal and claims solutions to insurers, businesses, government departments and other suppliers to the insurance sector. The firm manages more than £1bn worth of insurer claims and resolves in excess of 100,000 claims per year, combining specialised processes, volume claims capability and proprietary technology (notably the Lauri legal AI) to reduce claim lifecycles and costs. Keoghs has more than 50 years' market heritage, a people-first culture and is the legal solutions arm of the Davies Group, giving it access to wider technology and global resources.

Headquarters: Bolton, 2 The Parklands (Lostock)
Lawyers: 1,800+ (total workforce)
Trainees: 15
Offices: 13

Values & Culture

Practice Areas

Insurance & Reinsurance
Personal Injury & Clinical Negligence
Corporate & M&A
Banking & Finance
Data Protection & Privacy
Real Estate
Transport & Logistics
Fraud & Investigations
Healthcare & Life Sciences
Professional Negligence
Dispute Resolution & Litigation
Financial Services & Regulation
Insolvency & Restructuring
Regulatory & Compliance
Shipping & Maritime
Technology & Digital

Geographic Focus: Keoghs is UK‑centred with a national footprint across England, Scotland and Northern Ireland (headquartered in Bolton) and dedicated hubs for Ireland (Dublin) and Italy (Milan). It operates as the legal arm of the Davies Group, leveraging Davies’ global team and technology capability to support cross-border insurers and multinational clients.

Training Contract

Trainee Intake: 15

Mentorship

New joiners experience a structured on-boarding programme and development is managed via line managers; the firm promotes internal mobility and mentoring through manager support and peer networks (as described on the careers pages).

Apply on the Keoghs website →

Programmes & Schemes

Apprenticeships

Apprenticeships are a key part of Keoghs' L&D strategy. Mostly offered internally but occasionally opened to external applicants, apprenticeships let participants 'earn a salary while you learn', gain qualifications from recognised legal bodies (CILEx or the SRA routes where applicable) and work alongside experienced legal professionals. Candidates can register interest via the careers portal for upcoming vacancies.

Salary: Earn a salary while you learn

Apply →

Notable Matters

Keoghs and Motor Insurers' Bureau (MIB) victory – largest fundamental dishonesty claim rejected under Untraced Drivers’ Agreement

Keoghs acted for the MIB in a high-value fundamental dishonesty dispute under the Untraced Drivers’ Agreement, successfully securing dismissal of the claimant's position in what the firm describes as the largest such claim, preserving insurer recoveries and limiting indemnity exposure.

Fraud & Investigations

Defence success: defeat of a £5m fundamentally dishonest claim

Keoghs successfully defeated a claimant’s alleged £5m fundamentally dishonest claim, demonstrating the firm's capability in high-value counter-fraud litigation and catastrophic injury defence.

Dispute Resolution & Litigation

Court of Appeal victory for Keoghs and AXA — Credit Hire costs liability

Keoghs acted for AXA in a Court of Appeal matter that clarified that certain credit hire organisations can be routinely liable for costs; the win has material implications for recoveries and credit-hire litigation strategy across the motor insurance market.

Transport & Logistics

Successful involvement in high-profile vicarious liability and abuse litigation precedents

Keoghs has acted in recent vicarious liability cases (including appeals and High Court matters) shaping the scope of organisational liability in historical abuse claims, advising public sector and corporate clients on risk, safeguarding and defence strategies.

Public Law

What Keoghs Looks For

Key Competencies

Commercial awareness (insurance/claims focus)
Teamwork and collaboration
Adaptability and resilience
Attention to detail
Client service orientation
Problem solving and solution-focused mindset
Interest in technology and data-driven processes
Strong communication skills

Evidence Signals

Claims/insurer or loss-adjuster work experience
Experience with high-volume or delegated claims handling
Use of data/analytics or involvement with legal/claims technology
Proven team-based working and client-service examples
Relevant internships, paralegal roles or apprenticeships in insurance law

Benefits & Wellbeing

20-25 days annual leave (depending on role) with option to sell or buy additional holiday
Pension plan
Private Medical insurance with options for family (depending on role)
Group Income Protection (depending on role)
Critical illness cover (flexible options, depending on role)
Life insurance (flexible cover options)
Healthcare cash plan (cover for a range of health services and children under 18)
Digital well-being apps (Thrive and Digicare)
Employee Assistance Programme – 24 hour confidential legal, financial and wellbeing service (available to employees and family members)
Virtual GP service (telephone consultations up to 24 hours a day)
Mental Health First Aiders
Discounted gym membership scheme
Season ticket loans
Cycle to Work scheme
Tech scheme
Give as you Earn scheme
Online shopping/discounts portal

Wellbeing

Comprehensive wellbeing support including a Healthcare cash plan, digital wellbeing apps (Thrive and Digicare), a 24/7 employee assistance programme, virtual GP access and a network of trained Mental Health First Aiders.

Awards & Recognition

Legal 500 rankings (continued recognition)
20 departments ranked in 2026
4 lawyers ranked in 2026

Diversity, Equity & Inclusion

Keoghs publishes gender pay gap reports (separate reporting for Partners and full firm) and has voluntarily reported on ethnicity pay for employees. The firm encourages engagement via DEI action groups and publishes diversity data and yearly gender pay reports.

Dedicated Diversity, Equity & Inclusion committee
Action group for working parents and carers
BAME action group
LGBTQ+ action group
Action group for colleagues managing physical, invisible or mental disabilities
Action group focused on supporting and celebrating cultures and heritages
Peer-to-peer network groups and internal champions

Innovation

Keoghs invests heavily in legal technology and automation to disrupt claims management. The firm has developed Lauri, an AI-driven legal automation tool for low-value personal injury and certain motor claims that streams end-to-end processes (document interpretation, automated responses, API integration and instruction workflows). Keoghs leverages Davies Group technology products (including ClaimPilot) to deliver claims platform, contact management, data/compliance and intelligent automation solutions aimed at reducing cost and claim lifecycles.

Lauri (Legal AI)
ClaimPilot (Davies Group claims platform)
Contact Management solutions (QueueBuster, Call Recording, Call Archiving, Call Back)
Customer Experience products (Voice of the Customer, Customer Surveys, Interaction Analytics)
Data & Compliance tools (AML, KYC, ID Verification)
Intelligent Automation and Digital Innovation

Quick Application Angles

Demonstrate commercial awareness of insurer pain points: reference Keoghs' scale (managing £1bn+ of claims and 100,000+ claims a year) and explain how your experience or ideas could help reduce claim lifecycles or indemnity spend.
Highlight any technical or data experience and reference Lauri or ClaimPilot — the firm prioritises candidates who understand automation, AI or process improvement in claims.
Reference the firm's values (for example: “We are solution-focused” / “We have an entrepreneurial mindset”) and give concise examples of when you've adapted, found new paths or improved outcomes in a team setting.
If applying for motor/counter-fraud roles, mention practical experience or demonstrable interest in credit-hire, fundamental dishonesty or recoveries — Keoghs has recent high-profile wins in these areas.
Emphasise commitment to internal progression and people-first culture: cite interest in apprenticeships, internal mobility and long-term development rather than short-term CV padding.